Title: Printer is not showing up on a remote desktop login.

Setup: Windows Server Enterprise SP2 R2 with terminal server role running. Connecting from Windows XP with built in remote desktop software.

Question: When connecting to a terminal server the printer connected locally will not show up. The printer is properly installed and works on the local computer and/or even another locally connected printer shows on the server but not the other.

Solution: On the server, download the latest drivers available for the printer for Windows 2003 and/or Windows XP. Open the server manager and add the role printer server. In the server manager you should now be able to click "Add a printer driver" under the print server section. Follow the steps to add the driver onto your server. Reconnect your remote desktop and the printer should now be visible and available for printing.

Notes: Most old printers show up automatically and do not need theese steps simply because they are already included in the standard driver library for Windows Server 2003. There might be a problem bringing a multi function printer with the remote desktop connection that is not connected to a LPT, USB or another normal printer port on the local computer. Such as DOT4 or special ethernet ports.


Title: Can not enable sound on a client using remote desktop.

Setup: Windows Server Enterprise SP2 R2 with terminal server role running. Connecting from Windows XP with built in remote desktop software.

Question: Sound is working as it should on the server but a client connecting via RDP can not enable sound to be played locally from the server, even though the settings in the remote desktop software seems to be set to allow it.

Solution: On the server, go to administrative tools and then terminal services configuration, click connections and doubleclick RDP-Tcp. Select the client settins tab. Deselect inactivate mapping of sound devices.

Notes:


Title: Can not get a color depth more than 16 bit.

Setup: Windows Server Enterprise SP2 R2 with terminal server role running. Connecting from Windows XP with built in remote desktop software.

Question: Even when setting the remote desktop software to 24 bit, the remote login screen will not have more than 16 bit color.

Solution: On the server, go to administrative tools and then terminal services configuration, click connections and doubleclick RDP-Tcp. Select the client settings tab. You can now edit the maximum allowed color depth.

Notes: